What is Redact AI?
Redact AI is a sensitive data redaction solution that automatically identifies and redacts sensitive information across documents, images, audio, video, knowledge base, databases and files. It helps organisations redact information to protect confidential and regulated data while reducing manual effort and human error.
What types of information can Redact AI detect and redact?
Redact AI can identify and redact personal information, sensitive topics, financial data, health data, legal identifiers, and confidential business information.
This includes names, addresses, identification numbers, card numbers, government numbers, account details, health records, and other data types governed by privacy and compliance regulations.
Can Redact AI redact both structured and unstructured documents?
Yes. Redact AI is designed to work with both structured and unstructured documents. This includes forms, tables, and databases as well as free text documents, scanned files, images, and mixed format content.
Can Redact AI redact Audio and Video files?
Yes. Redact AI is designed to work with Audio and Video files by replacing section of the recording with option of sound replacement and visual obfuscation.
What file formats does Redact AI support?
Redact AI supports PDF, DOC, DOCX, XLS, XLSX, XML, PNG, JPG, JPEG, MP3, MP4, AVI, WAV and other common document, image, audio and video formats.
Does Redact AI work with scanned documents and images?
Yes. Redact AI can process scanned documents and images by extracting text and identifying sensitive information for redaction. This enables secure handling of legacy files, image based documents, and scanned PDFs.
Is Redact AI suitable for regulated industries?
Yes. Redact AI is built for use in regulated environments such as finance, healthcare, legal, education, and government. It supports compliance driven workflows where accuracy, auditability, and data protection are mandatory.
How accurate is Redact AI compared to manual redaction?
Redact AI current accuracy rate is 99.78%. Redact AI supprots human in the loop review so users can validate and approve redactions before documents are finalised.
Can users review and approve redactions before documents are shared?
Yes. Redact AI includes approval-based workflows that allow users to review, adjust, and confirm redactions prior to exporting or sharing documents. This ensures organisational control and accountability.
How does Redact AI help reduce compliance risk?
Redact AI helps reduce compliance risk by ensuring sensitive data is consistently identified and removed before documents are released or used for any purpose. It also creates a full audit trail of redaction activity to support governance and regulatory reviews.
Is Redact AI secure?
Yes. Redact AI is designed for enterprise grade security and high assurance environments.
DoxAI adheres to stringent information security policies to safeguard sensitive customer data. Security controls include encryption at rest and in transit, comprehensive audit logs, robust role based access management, approval based data access, multi factor authentication across the organisation, IP filtering, and controlled processing environments.
DoxAI supports compliance with GDPR, PCI DSS, SOC 2 Type 2, HIPAA, and ISO 27001. These controls are supported by annual external audits and regular cybersecurity penetration testing.
Can Redact AI detect sensitive conversations?
Yes, Redact AI can detect sensitive conversation items by understanding the context of conversations and automatically mask based on a guided request from the end user.
Can Redact AI be used for AI knowledge base creation and sensitive information removal?
Yes, Redact AI can be used for the removal of sensitive data from files before they are used for the purpose of AI model training or knowledge retrieval purpose to ensure protection against side prompting and shadow usage of AI systems.
Does Redact AI store or reuse customer data to train AI models?
No. Redact AI does not reuse customer documents to train AI models. Customer data remains within controlled environments and is processed only for the intended redaction purpose and automatically redacted with in 24h after redaction.
Can Redact AI integrate with existing workflows?
Yes. Redact AI can integrate into existing document / data management, compliance, and operational workflows. It supports scalable use across teams and departments without requiring major process changes.
Redact AI supports API, iFrame and custom integrations for the solution to accommodate any workflow and business requirement.
How does Redact AI compare to Extract AI?
Extract AI focuses on extracting structured data from documents, while Redact AI focuses on AI document redaction and sensitive data removal. Both products support structured and unstructured documents and can be used together to extract required data and redact sensitive content in a single workflow.
What types of documents or file are best suited for Redact AI?
Redact AI is suitable for contracts, financial records, legal documents, medical records, customer files, compliance reports, support center recordings, sensitive meeting recordings, board meetings recordings, board meeting papers and any documents, audio, video file containing personal or confidential information that must be protected before sharing or archiving.
Is Redact AI suitable for high volume document processing?
Yes. Redact AI is designed to handle high volume redaction workloads efficiently, making it suitable for organisations processing large numbers of documents while maintaining accuracy and consistency. Redact AI can currently process up to 10,000 documents of a maximum of 2,000 pages with in 1 to 2 minutes and up to 1 million minutes of recordings with in 3 to 5 minutes.
How is Redact AI different from basic redaction tools?
Unlike basic redaction tools that rely on manual selection, Redact AI automatically detects sensitive information, supports human review, provides audit trails, and is built for enterprise compliance rather than simple document editing.
What kind of customer support does Redact AI offer?
DoxAI provides onboarding support, technical assistance, and ongoing customer support to help organisations deploy and operate Redact AI effectively within their workflows.
Our customer support channels are open 24/7 with response time up to 48 hours.
How can organisations get started with Redact AI?
Organisations can request a demonstration to see how Redact AI works with their documents and compliance requirements. This allows teams to assess redaction accuracy, workflow fit, and security controls before adoption.
Why is redaction critical for highly regulated industries?
Redaction is critical in highly regulated industries because organisations are legally required to prevent unauthorised disclosure of personal, financial, and sensitive information. In sectors such as finance, healthcare, legal, education, and government, failure to redact sensitive data can result in regulatory breaches, financial penalties, reputational damage, and loss of trust. Redaction ensures that only necessary information is shared while protected data remains inaccessible.
Why is redaction important under the Australian Privacy Act?
The Australian Privacy Act requires organisations to take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised disclosure. Redaction is a practical control that helps organisations comply with these obligations by removing personal information before documents are shared, disclosed, or archived.
Official guidance is provided by the Office of the Australian Information Commissioner at oaic.gov.au.
Why must Tax File Numbers be redacted?
Tax File Numbers are classified as highly sensitive information under Australian regulation. The TFN rule restricts the collection, use, storage, and disclosure of TFNs. Redacting TFNs from documents is essential to prevent unauthorised disclosure and reduce the risk of serious compliance breaches.
How does redaction reduce data breach risk?
Unredacted documents are a common source of a data breach. When sensitive information is shared unnecessarily, exposed in error, or accessed by unauthorised parties, the risk of a data breach increases significantly.
Redact AI reduces this risk by ensuring sensitive information is removed before documents are distributed, published, or stored.
Can Redact AI help organisations respond to data breach obligations?
Yes. By reducing the amount of exposed personal and sensitive information, Redact AI supports organisations in meeting their data protection obligations and minimising harm in the event of a security incident. Redact AI also supports post incident reviews, audits, and regulatory reporting requirements.
Is Redact AI a free PDF redaction tool?
No. Redact AI is not a consumer or free PDF redaction tool. It is an enterprise grade solution built for compliance, security, and auditability. Organisations that require reliable and defensible redaction should avoid using free tools that may not permanently remove sensitive data.
